Airport transfers in Japan
AIRPORT TRANSFERS

Airport Transfers in Japan

A smooth start to your trip.

Connect airports, hotels and destinations with a private ride planned around your flight, group and luggage.

FIND YOUR JOURNEY

Start with your airport.

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TRAVEL YOUR WAY

A service that fits your plans.

Private transfers between your airport and the destination area you book. Select the date, direction, area and vehicle, then check included services, the total price and any surcharges before payment. Travel time depends on the exact address and traffic.

Arriving with luggage

Compare your hotel location and arrival time with the convenience of a direct ride.

Travelling with family

Provide passenger ages and luggage details. One booster seat per vehicle is available free of charge for children aged 3–6.

Heading to the airport

Plan around your flight and pickup address, allowing for road conditions and check-in time.

KNOW BEFORE YOU GO

A few details before you book.

VEHICLE GUIDE

Choose around your group and luggage.

Toyota Alphard / Vellfire
PRIVATE VEHICLE

Toyota Alphard / Vellfire

For families, friends and travellers who value a comfortable ride.

Passengers
Up to 5; recommended 4
Luggage guide
Recommended: 4 medium/large suitcases

Each passenger fewer may allow one extra suitcase, subject to safe loading. For oversized or excess luggage, choose a Hiace or contact support at least 48 hours before pickup.

Toyota Hiace
PRIVATE VEHICLE

Toyota Hiace

For larger families, groups and travellers with more luggage.

Passengers
Up to 9
Luggage guide
Up to 9 checked suitcases

Each passenger fewer may allow one extra suitcase, subject to safe loading. For oversized or excess luggage, choose a Hiace or contact support at least 48 hours before pickup.

HOW IT WORKS

From your first idea to pickup day.

01

Choose your service

Start with your pickup, destination and travel style.

02

Review the details

Check dates, hours, vehicle, stops and price inclusions.

03

Confirm your booking

Book an existing product or confirm a custom quote first.

04

Prepare for pickup

Check pickup instructions and keep your contact details reachable.

FAQ

A little more clarity.

Is a private transfer always better than the train?

No. Rail can be convenient for light luggage and hotels near stations. Compare private transport when travelling in a group, with bags or with several connections.

What happens if my flight is delayed?

For delays or cancellations of the flight provided in your booking, notify support at least 6 hours before the originally scheduled pickup. We cannot accommodate changes involving other flights not provided in your booking.

Where do I meet the driver?

After booking, you’ll receive a booking confirmation voucher. Please check your details. We also email a trip confirmation 3 days before your trip; for bookings made within 3 days of travel, use your booking voucher to check the details. Request corrections at least 24 hours before the originally scheduled pickup. Changes or cancellations are not accepted within 24 hours. Driver details will be sent on the day of your trip. Your driver will contact you via WhatsApp or SMS to confirm the exact pickup location—please reply. We are not responsible for failed pickups caused by no response or incorrect booking details. Meet & Greet with a name sign is JPY 2,500 per booking unless included. Pickup from 9 PM–6 AM: JPY 3,000 per vehicle.

How do I confirm pickup details?

After booking, you’ll receive a booking confirmation voucher. Please check your details. We also email a trip confirmation 3 days before your trip; for bookings made within 3 days of travel, use your booking voucher to check the details. Request corrections at least 24 hours before the originally scheduled pickup. Changes or cancellations are not accepted within 24 hours. Driver details will be sent on the day of your trip. Your driver will contact you via WhatsApp or SMS to confirm the exact pickup location—please reply. We are not responsible for failed pickups caused by no response or incorrect booking details.

Is a booster seat available?

Provide passenger ages and luggage details. One booster seat per vehicle is available free of charge for children aged 3–6.

Which service area should I choose?

Please check that your selected option covers your destination. If your hotel or pickup/drop-off location is not listed, enter the locations and full addresses yourself. Our support team will review the details and email you if a location is outside your selected option; additional charges may apply.

Tell us how you want to travel.

Date · Pickup · Destination · Passengers & luggage

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