Travel Across Japan with Ease

Private airport transfers, point-to-point rides and charter services across Japan.











Private Airport Transfers in Japan

From the airport to your hotel, travel comfortably with your own private transfer.

Share your route, date and group size on Pick-U Exchange to get a quote.

Get a Transfer Quote →

Private City-to-City Transfers

Travel between hotels, cities and destinations without the hassle of changing trains.

Share your pickup, destination and travel details on Pick-U Exchange to get a quote.

Get a City Transfer Quote →

Private Charters, Your Way

Explore Japan at your own pace with a private vehicle for your group.

Tell Pick-U Exchange your itinerary, travel date and group size to request a quote.

Get a Charter Quote →

AIRPORT & CITY TRANSFERS

Arrive in Japan. Travel with Pick-U.

Swipe to find your next ride

HOW IT WORKS

From booking to pickup, made simple.

01

Choose your journey

Fixed route? View prices and book online. For custom routes, multiple stops or groups, request a quote on Exchange.

02

Review your options

Choose your direction, service area and vehicle. Check inclusions and any surcharges.

03

Confirm your booking

Complete payment and check your booking voucher. Request corrections at least 24 hours before the original pickup.

04

Meet your driver

Driver details arrive on your service day. Reply to WhatsApp or SMS to confirm your exact pickup location.

VEHICLE GUIDE

Choose the right vehicle for your group

Swipe to compare vehicles →

Alphard / Vellfire

Families & small groups

Alphard / Vellfire

1–5 passengers

Recommended: 4 passengers + 4 medium/large suitcases

Luggage & vehicle details

Fewer passengers may allow additional luggage, subject to safe loading. For oversized or excess luggage, contact us at least 48 hours before pickup.

Ask about luggage ↗
Hiace Grand Cabin

Groups & extra luggage

Hiace Grand Cabin

Up to 9 passengers

Up to 9 checked suitcases

Luggage & vehicle details

Fewer passengers may allow additional luggage, subject to safe loading. For oversized or excess luggage, contact us at least 48 hours before pickup.

Ask about luggage ↗
Coaster Mini Bus

Larger groups & private charters

Coaster Mini Bus

10–18 passengers · confirmation required

Up to 15 standard 28-inch suitcases

Luggage & vehicle details

Fewer passengers may allow additional luggage, subject to safe loading. For oversized or excess luggage, contact us at least 48 hours before pickup.

Ask about luggage ↗

Unsure which vehicle fits your group? Ask us on WhatsApp →

WHY PICK-U

The details that make travel easier

Flight tracking

Arrival-flight tracking helps coordinate airport pickup.

Direct communication

Pre-trip support and driver contact on your service day.

The right vehicle

Choose a vehicle around your group and luggage.

Door-to-door travel

Travel between airports, hotels and destinations.

Available on Leading Travel Platforms



Pick-U on GetYourGuide
Pick-U on Viator
Pick-U reviews on Tripadvisor
Klook travel platform

PLAN YOUR JAPAN TRIP

Planning an independent trip to Japan?

Moving between hotels or cities

Consider a direct ride when connections or multiple bags make public transport less convenient.

Explore city transfers →

Frequently Asked Questions

Find answers to common questions about our transfer services.



  • What if my flight is delayed?

    We track flights arriving in Japan and arrange airport transfer pickup based on the actual landing time. If the flight provided in your booking is delayed or cancelled, notify customer support at least 6 hours before your originally scheduled pickup. We cannot accommodate delays or cancellations involving other flights not provided in your booking. Airport transfers include 90 minutes of free waiting from actual landing. Charters have no free waiting; all waiting counts toward booked hours.

  • Where will I meet the driver?

    After booking, you’ll receive a booking confirmation voucher. Please check your details. We also email a trip confirmation 3 days before your trip; for bookings made within 3 days of travel, use your booking voucher to check the details. Request corrections at least 24 hours before the originally scheduled pickup. Changes or cancellations are not accepted within 24 hours. Driver details will be sent on the day of your trip. Your driver will contact you via WhatsApp or SMS to confirm the exact pickup location—please reply. We are not responsible for failed pickups caused by no response or incorrect booking details. Meet & Greet with a name sign is included only where stated, or can be added for JPY 2,500 per booking.

  • How do I contact the driver on the day?

    Driver details will be sent on the day of your trip. Your driver will contact you via WhatsApp or SMS to confirm the exact pickup location. Please provide a reachable number with country code and reply. We are not responsible for failed pickups caused by no response or incorrect booking details. Customer support: +81-80-9461-5400 on WhatsApp (text only), or info@arinasi.com.

  • Will the driver speak English?

    Drivers can provide basic English communication and may use translation apps when needed. Our support team is available in English before and during your trip.

  • How much luggage can I bring?

    Toyota Alphard (6-seat vehicle): bookings for up to 5 passengers; recommended for 4 passengers with 4 medium/large suitcases. Toyota Hiace: up to 9 passengers with 9 checked suitcases. Each passenger fewer may allow one additional suitcase, subject to safe loading. For oversized or excess luggage, contact support at least 48 hours before pickup.

  • What if I can’t find my driver?

    Please contact us immediately via WhatsApp or email. Our team will assist you right away.

Need Help Planning Your Transfer?

Have questions or need a custom quote? Our team is here to help.

Email / Inquiry

For multi-day charters or special/custom itineraries

WhatsApp

Quick questions? Chat with us directly.

Custom Quotes

Get an instant quote and book online.